Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs.Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features.
Then Uninstall Creative Cloud or Creative Suite applications by doing one of the following: It should be noted that you should back up all files stored in Adobe directories, including custom plug-ins. Another scenario is the connection to Adobe's servers fails, the Cleaner Tool will assist you in removing the offending host file entries that are preventing access to Adobe software and servers. If you are are experiencing issues while attempting to install Creative Cloud apps, Creative Suite (CS3–CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud (CC) Cleaner Tool can help. This tool can prove helpful in the event you are utilizing pre-release software on your system and would like to remove it easily.
Adobe Creative Cloud Cleaner Tool enables a precise removal of flawed or corrupted installation records for Creative Cloud or Creative Suite applications.
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